When you are working with Mendel and Company Construction, you can be assured of 3 key benefits:
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change orders, other than scope changes directed by clients or mandates
from city inspectors, average less than 1% of construction costs. Even if
we provide pricing based on incomplete plans, our years of experience allow
for extremely accurate pricing, from conceptual square foot pricing to a
final proposal. Sometimes, a project just costs too much. No matter how carefully planned or drawn, a project can easily exceed the budget expectations of the owner. This is where our extensive experience with value engineering is very useful. We are able to find ways to save money on a project without materially affecting quality or craftsmanship, keeping the project on budget. |
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| Even with this impressive track record of completing projects on time and on budget, this is not what sets us apart from our competition. In fact, there are probably dozens of contractors in Denver that could make similar claims regarding their building capabilities. Where we set ourselves apart is with the relationships we establish with our clients. |
How do we build relationships with our clients? We follow five simple principles:
For a company to rely upon
word-of-mouth referrals for over 90% of their work, honesty in all dealings
is absolutely critical. We simply cannot expect, or even ask a client to recommend
our company to friends, family, or colleagues if we have not maintained the
highest levels of honesty, ethics and trust throughout the building process.
Also, because more than half of our work is negotiated, we are often brought
under contract before final, and in some cases even preliminary, pricing is
established. This can only happen for a company that is undeniably trustworthy.
Communication and accessibility are another area where our company sets itself
apart. Whether your preferred method of communication is face-to-face, via e-mail,
or by phone or fax, a successful construction project cannot be accomplished
without regular, punctual communication. This is why, even for the smallest
of projects, M&C insists on regular jobsite owner/architect/contractor (O.A.C.)
meetings where reviews of progress to date can take place and, more importantly,
communication concerning future actions can occur. Beyond this, we prepare and
distribute meeting minutes, covering every aspect of the meeting, within 24
hours of when the meetings occur. This avoids confusion and ensures a smooth
build-out for all team members.
Communication also leads to accessibility. From our superintendents, to our
project managers, to the company’s owner, if you have an issue, we are
available to discuss it at your convenience – even if your convenience
is not what is considered ‘normal business hours’. If, for example,
you are building an office in your ‘spare time’, and you work during
normal business hours, we can make ourselves available before or after these
regular hours to accommodate your schedule. When work is under way, and you
decide that a change needs to be made that affects the next day’s work,
then you can call or e-mail right away. If you try to contact us between 6 a.m.
and 10 p.m., you will be able to reach a member of management within 5 minutes.
This starts from our very first interactions, through to the completed project
and beyond. Perhaps you only have a concept for what you want to build, conventional
wisdom suggests that now is the time to make initial contact with a contractor.
Even if you choose to work with another contractor, we suggest you involve that
company in the process as early as possible. A good contractor should be able
to help with site selection, negotiating tenant improvement allowances from
property managers, suggestions for architects, obtaining financing, selecting
vendors, or even finding a furniture mover. When it comes down to these details,
our experience can really make the difference in providing a smooth project
from start to finish.
When we provide even a preliminary budget proposal you can see the attention
to detail. Often, at this stage, plans are incomplete, or even non-existent.
Mendel and Company Construction will help create and define the scope of work
and discuss what is typically included/not included within the general contractor’s
obligations. We will sit down with you to ensure all the details are worked
out and provide a work schedule that meets your needs and guarantees satisfactory
completion of the project.
The detailed estimates and schedules we create are only the beginning. It is
during the construction process that we really shine. What allows us to achieve
such attention to detail is the quality personnel that we assign to every project.
This starts with full time, dedicated project supervision through a project
superintendent who oversees the build out from start to finish.
Our superintendents average over 25 years of supervisory experience here in
the Denver area. In addition, a project manager is assigned to deal with the
estimating, contacting and coordinating of subcontractors, and to deal with
any financial aspects of the project as they occur. In addition, full time accounting
and administrative personnel assist the project manager, which assures an effectively
run project. This level of personal service is unprecedented in the construction
industry and is another aspect of our company that sets us apart from the competition.
This is another area where we rise above the competition and it goes back to
our commitment to relationships. You see, the end of your project is only the
beginning of the relationship. This is why we offer a two-year warranty
on every aspect of all of our projects. This warranty is twice the
industry standard and reflects our commitment to all of the aforementioned principles.
We can only offer this level of warranty because we are confident that our system
of project management will guarantee your satisfaction. Furthermore, we believe
this level of warranty offers you the utmost in peace of mind. If you have just
opened a new office, bank, or retail business, you have enough things to think
about during your first two years of operation. Worrying about the quality of
construction of your new space shouldn’t need to be one of them.
We
have completed over 98% of our projects on schedule over the past seven
years. We’ve never had a client miss or have to postpone an opening
date.